Just Think I.T. Computer Support - Telephone 01223 70 11 67

Regular support contracts and remote support

PAYG services can suit many users or companies. But for some there are always issues to be resolved as well as the headache of maintaining the system (updates, anti virus updates etc).

Telephone support can be purchased and is ideal for the business that wants assistance on hand via the telephone. Often a verbal solution can negate the need for a site visit and the charge that goes with a site visit.

We can also include a regular onsite visit in the costing for checking anti virus software is up to date, we can also check that operating system updates are in place and at the same time resolve the many other issues that arise over the course of time. This visit can be weekly, monthly or quarterly, designed to suit you needs and budget.

Remote support is another option, where a visit (and the cost of the visit) can be saved when the problem can be resolved by Remote Support. Just Think I.T. can securely connect via the Internet and take control of a computer to resolve many problems. This saves a user having to spend time on the phone and removes the possibility of misinterpretation of what is being instructed. Also many problems are easier resolved when the problem can be seen.
Remote Support is subject to suitability of the network infrastructure, additional hardware and software may be required.

Just think IT can tailor support to suit your needs,
check out the options open to you on our rates page.